Accessibility Statement for The Golden Spoon

At The Golden Spoon, located in the heart of Philadelphia's historic district, we are committed to providing a welcoming and inclusive dining experience for all our guests. We believe that everyone, regardless of ability, should be able to enjoy our exquisite cuisine and exceptional service. This accessibility statement outlines our ongoing efforts to ensure our restaurant and website are accessible to people with disabilities.

Our Commitment to Accessibility

We are dedicated to meeting or exceeding the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities. We continually work to improve the accessibility of our website and physical restaurant space, taking into account the needs of our diverse clientele.

Our commitment extends to:

• Website Accessibility: We strive to ensure our website is perceivable, operable, understandable, and robust. This includes providing alternative text for images, ensuring sufficient color contrast, and using semantic HTML to structure our content logically.
• Physical Accessibility: Our restaurant is designed to be accessible to individuals using wheelchairs and other mobility devices. We offer accessible seating options and restrooms.
• Communication Accessibility: We are prepared to communicate with guests in a variety of ways, including providing menus in alternative formats and offering assistance with ordering.
• Training and Awareness: Our staff receives regular training on accessibility best practices and how to assist guests with disabilities. We foster a culture of empathy and understanding throughout our team.

Assistive Technologies

Our website is designed to be compatible with assistive technologies, such as screen readers and voice recognition software. We regularly test our website with these technologies to ensure a seamless user experience. We support the following assistive technologies:

• Screen Readers: Our website is designed to work with popular screen readers such as NVDA, JAWS, and VoiceOver. We provide alternative text for all images and ensure that our content is structured logically for screen reader users.
• Voice Recognition Software: Our website can be navigated using voice recognition software such as Dragon NaturallySpeaking. We use clear and concise language and ensure that all interactive elements are properly labeled.
• Magnification Software: Users can adjust the zoom level of their web browser to increase the size of text and images on our website. We ensure that our website remains usable at various zoom levels.

Specific Accessibility Measures

The following measures have been implemented to enhance accessibility at The Golden Spoon:

• Website:
  • Alternative text is provided for all images.
  • Sufficient color contrast is used between text and background.
  • Our website is navigable using only a keyboard.
  • Semantic HTML is used to structure content logically.
  • Forms are labeled clearly and provide helpful error messages.
• Physical Restaurant:
  • Wheelchair-accessible entrance and restrooms.
  • Accessible seating options are available.
  • Our staff is trained to assist guests with disabilities.
  • Menus are available in large print upon request.

Known Limitations

Despite our best efforts, we recognize that there may be some limitations in the accessibility of our website or physical restaurant space. We are committed to addressing these limitations as quickly as possible. Some potential limitations include:

• Older PDF documents may not be fully accessible. We are working to replace these documents with more accessible versions.
• Some third-party content embedded on our website may not be fully accessible. We are working with our vendors to ensure that their content meets accessibility standards.

Feedback

We welcome your feedback on the accessibility of our website and physical restaurant. If you encounter any accessibility barriers or have suggestions for improvement, please contact us using the information below:

• Email: [email protected]
• Phone: (215) 555-4653 (GOLD)
• Address: 1800 Walnut Street, Suite 500, Philadelphia, PA 19103

We will make every effort to respond to your feedback in a timely manner and to take appropriate action to address any accessibility issues.

Ongoing Efforts

Accessibility is an ongoing process, and we are committed to continually improving the accessibility of our website and physical restaurant. We regularly review our accessibility practices and implement new measures to enhance accessibility. We are currently working on the following initiatives:

• Conducting a comprehensive accessibility audit of our website.
• Providing additional training to our staff on accessibility best practices.
• Developing a formal accessibility policy.
• Partnering with disability organizations to gather feedback and improve our accessibility efforts.

Accessibility Standards

The Golden Spoon strives to conform to the following accessibility standards:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Americans with Disabilities Act (ADA)

Contact Us

If you have any questions or concerns about the accessibility of our website or physical restaurant, please do not hesitate to contact us. We are here to help and are committed to providing an inclusive dining experience for all our guests. We encourage you to reach out to our dedicated accessibility team, led by Anya Petrova, our Accessibility Coordinator, who can provide assistance and address any specific needs or inquiries.

Thank you for choosing The Golden Spoon. We look forward to welcoming you!